Shipping and Return Policy

Thank you for shopping at BeKinder Coffee.
100% of your purchase goes to support the mission.
If you are not entirely satisfied with your purchase, we’re here to help!

RETURNS POLICY
We do not offer returns. If an item appears broken or is incorrect please contact info@bekindercoffeeus.com for further assistance.

SHIPPING POLICY 

NOTE:

Due to COVID-19, shipping carriers have suspended their guaranteed commitment times for all shipments going to any destination until further notice. All delivery estimations given at checkout can possibly see delays. Please keep an eye on your tracking and if you have any questions, feel free to reach out to us. BeKinder Coffee strives to provide excellent service and makes its best effort to meet the timing commitments detailed in this policy. Please thoroughly review this so that you know what to expect regarding receipt of your order with us.

SHIPPING
When your order is placed, it takes 1-2 business days to process your order. You will receive a notification when your order has been sent out for delivery. 

ORDER CANCELLATION AND CHANGES

Once a tracking code has been generated, we will not cancel or make changes to your order.

TRACKING INFORMATION 

We will post tracking numbers to your order at the time of shipment or as soon as they are available.

ADDRESS CHANGES

Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.

DAMAGED, MISSING, DEFECTIVE OR MALFUNCTIONING NEW MERCHANDISE POLICY

Please report damaged, missing, defective or malfunctioning merchandise immediately and no later than 5 business days of delivery.

DAMAGED MERCHANDISE
Items are carefully packaged to protect against damage during shipping. Please carefully inspect your package when it arrives for any shipping damage. If an item appears to be damaged, do not attempt to use it and notify us immediately so that we can begin the claims process.
    MISSING MERCHANDISE
    Please note that we often ship orders in multiple packages. However, if items are apparently missing from your order, please report it to us immediately so we can track packages and replace the shipment if necessary.
      DEFECTIVE OR MALFUNCTIONING NEW MERCHANDISE
      If any item is not working properly, please contact us immediately so that we can help set up a replacement. 

        CONTACT US
        If you have any questions about an item, please contact us at info@bekindercoffeeus.com.